What Should Twin Cities Homeowners Ask a Roofer Before They Sign?

Andover roofer since 2000 publishes the 7 questions to ask any roofer before you sign, and answers every one about itself, license number included.

ANDOVER, MN, UNITED STATES, October 29, 2026 /EINPresswire.com/ — What should a Minnesota homeowner ask a roofer before signing a contract? Seven things: the contractor’s state license number, proof of insurance, the length of the written workmanship warranty, who will actually do the work and who answers for it, exactly what the written scope covers, how storm and hail claims are handled, and what financing is available. Total Home Exteriors, a roofing and exterior contractor based in Andover, Minnesota, has published the checklist for homeowners to use with any roofer they are considering, and has answered every question about itself.

“I would rather put it up front, because transparency builds trust and gives customers confidence from the beginning,” said Chad Erickson, owner of Total Home Exteriors.

THE CHECKLIST

1. What is your Minnesota license number?
Minnesota requires any company that contracts directly with a homeowner for roofing work to hold a residential building contractor, residential remodeler or residential roofer license from the Department of Labor and Industry (DLI). Homeowners can check any license number for free on the DLI license lookup.
Total Home Exteriors: Minnesota license BC630555.

2. Can I see your insurance certificates?
A contractor should carry general liability, which covers damage to your property, and workers’ compensation, which covers the crew. Ask to see the certificates rather than taking a verbal yes. They name the carrier and the expiration date.
Total Home Exteriors: licensed and insured.

3. How long is your written workmanship warranty?
The shingle manufacturer’s warranty covers the material. The workmanship warranty covers the installation, and its length varies from one contractor to the next. Get it in writing, and ask who honors it.
Total Home Exteriors: 5-year workmanship warranty. The company installs Owens Corning, CertainTeed and GAF roofing products.

4. Who will be on my roof, and who is accountable?
Ask who will do the work, who will supervise it, and who stands behind it if something fails two winters later.
Total Home Exteriors: owner Chad Erickson is on site at every project and supervises the work directly.

5. What exactly is in the written scope?
Before signing, get the shingle line, underlayment, ice-and-water shield coverage, ventilation, and how any decking repair will be priced, all in writing.

6. How do you handle storm and hail claims?
Be cautious of crews who show up days after a hail storm, push for a same-day signature, or can’t give a local address. Read any “inspection authorization” form carefully, because some are really contracts that sign over your insurance claim.
Total Home Exteriors: inspects the roof before the homeowner files a claim, meets the insurance adjuster on site, and will re-document a claim that was denied.

7. Do you offer financing?
If so, get the terms and the lender’s name in writing.
Total Home Exteriors: yes, financing is available through Synchrony Financial.

“I’m at all projects to directly supervise the work, to meet the homeowner’s wishes as well as building code standards,” Erickson said.

Total Home Exteriors also offers 24/7 emergency service for storm damage. Homeowners can read the full roofer-hiring guide on the company’s website.

ABOUT TOTAL HOME EXTERIORS
Total Home Exteriors, Inc. is a roofing, siding, window, gutter and insulation contractor based in Andover, Minnesota, serving the Twin Cities metro since 2000. The company handles storm and hail damage restoration and ice dam repair, offers 24/7 emergency service, and is rated 4.9 stars on Google. Owner: Chad Erickson.

Chad Erickson
Total Home Exteriors, Inc.
+1 612-388-7795
mailto:chaderickson@msn.com
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